From April 24th, the Large Family Card is valid at Uzdrowisko Ustroń. This means that from that day, holders of the Large Family Card can take advantage of the following discounts:
We kindly ask Large Family Card holders to inform us about having the LFC and their intention to use discounts when making reservations and/or purchasing Pelo cosmetics, and to show us their card.
Who can receive the Large Family Card and how and where to obtain it? Details available at: gov.pl/web/gov/uzyskaj-karte-duzej-rodziny
Discount Regulations for Large Family Card Holders
§ 1. General Provisions
1. Discounts for Large Family Card holders, hereinafter referred to as Discounts, are granted by Healthcare & Hospitality Providers Sp. z o.o., registered in the National Court Register maintained by the District Court in Bielsko-Biała, 8th Commercial Division of the National Court Register under number KRS 0000980182, NIP 5482745007, REGON 522533637 (hereinafter referred to as the "Organizer").
2. - Discounts on commercial stays at Uzdrowisko Ustroń apply only to direct bookings at the facility, by phone, or by email. They do not include bookings through intermediary portals. They cannot be combined with other promotions and do not apply to additional treatments.
- Discounts on all Pelo brand products apply at stationary sales points within Uzdrowisko Ustroń. The discount cannot be combined with other promotions.
3. These Regulations define the rules of using Discounts.
4. By using the Discounts, the Client declares that they have read these Regulations and accept all its provisions.
5. Discounts are available to all natural persons over 18 years old with full legal capacity, and legal entities (hereinafter referred to as "Participants" or "Clients").
§ 2. Conditions of Participation in the Promotion
1. Discounts are valid from 13.12.2024 until further notice.
2. Every Client using Discounts is obliged to use the service during the Discount validity period.
3. The Client who uses the Discount will receive a discount related to holding the Large Family Card:
- 10% discount on all commercial stays at Uzdrowisko Ustroń. The discount cannot be combined with other discounts or promotions and does not apply to additional treatments. It applies to direct bookings at the facility, by phone, or by email. It does not include bookings through intermediary portals.
- 35% discount on all Pelo brand products at stationary sales points within Uzdrowisko Ustroń. The discount can be combined with other promotions.
4. To use the Discount, the Client is obliged to inform the person accepting the reservation and/or selling Pelo cosmetics about holding the Large Family Card.
5. Discounts have no purchase limits, meaning a Client can use Discounts multiple times, each time meeting the promotion conditions specified in the Regulations.
6. Discounts apply to all forms of payment.
§ 3. Personal Data of Promotion Participants
1. The Organizer is the administrator of the personal data of Participants. The Organizer informs that personal data of Participants using the Promotion under the terms described in these Regulations will be processed based on applicable law, especially the Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data and repealing Directive 95/46/EC, as well as the Act of May 10, 2018, on personal data protection.
2. Data will be processed solely to confirm fulfillment of conditions of participation in the Promotion and its execution or to handle potential complaints or for direct marketing of the Organizer's own products. All personal data of Participants submitting complaints or claims will be stored and secured by the Data Administrator in accordance with the rules set out in the Personal Data Protection Act. Providing data is voluntary (however, failure to provide data will make it impossible to process the complaint), and Participants have the right at any time to access their personal data and to correct, update, supplement, and delete them under the conditions defined by the Personal Data Protection Act.
§ 4. Final Provisions
1. The promotion regulations are available on the websites of Uzdrowisko Ustroń (uzdrowisko-ustron.pl) and Pelo Cosmetics (pelokosmetyki.pl). The Organizer reserves the right to change the Regulations in case of an important reason understood as:
- change of legal regulations governing the rules and organization of Discounts, affecting mutual rights and obligations of the Organizer and Participants;
- setting the end date of the Discounts;
- change in the method of recognizing Discounts caused by technical or technological reasons.
2. If changes to the Regulations occur, the Organizer will provide a consolidated text by publishing it on the websites mentioned above. The change of the Regulations does not affect orders placed for Discounts before the change.
3. - Submitting complaints about services, in case of a stay at Uzdrowisko Ustroń using the discount, is done:
a) in writing by e-mail: sekretariat@uzdrowisko-ustron.pl,
b) in writing by mail: Healthcare & Hospitality Providers sp. z o.o., ul. Sanatoryjna 1, 43-450 Ustroń.
The complaint form must include: full name, correspondence address, email address, phone number, indication of the reason for the complaint, date of occurrence, and signature if the complaint is sent by mail.
The response to the complaint will be provided within 14 days from the date of receipt. The complaint will be processed and the response sent by email or mail, depending on the method of submission.
- Complaint procedures for defects of Pelo brand products purchased with discount at stationary sales points in Uzdrowisko Ustroń are specified on the website: https://pelokosmetyki.pl/zwroty-i-reklamacje.
4. Any matters not regulated in these Regulations shall be subject to the Organizer's regulations and applicable laws.
5. The Regulations come into effect on April 24, 2023, and are valid until further notice.
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