The Ustroń spa operates based on the guidelines of the Chief Sanitary Inspectorate, and our offer is continuously adjusted to them. Therefore, some of our services may not yet be available.
Before arrival, please read the following information. During your stay at the Ustroń Spa, follow the recommendations.
1. Only healthy persons without symptoms suggesting an infectious disease may come to the Ustroń Spa.
2. Persons subject to isolation may not report for stay.
3. Only one person may be at the reception desk at a time. Exceptions are caregivers assisting the patient.
4. Please do not gather in the main hall and common areas. We recommend maintaining a social distance of 1.5 meters from others and disinfecting hands each time you enter the building.
5. No unauthorized persons should be present in the room where patient qualification and admission take place, except those necessary for this procedure.
6. No unnecessary items should be brought into the room where patient qualification and admission take place.
7. The elevator can be used by as many people at a time as allows maintaining distance between them. We recommend that people moving in the elevator do not stand face to face.
8. In case of respiratory symptoms (cough, sneezing, runny nose), we recommend covering your mouth and nose with a disposable mask and maintaining a 1.5-meter distance from others. Masks are available at all Reception desks throughout the Spa.
9. Persons awaiting rehabilitation treatments should keep social distance and arrive no earlier than 15 minutes before their treatment.
10. Upon entering the rehabilitation room, patients should disinfect their hands.
11. On the first day of stay at the Ustroń Spa, during patient qualification for the appropriate diet and table assignment, we ask guests not to gather in front of the canteen. Please keep a safe social distance while waiting to enter the dining room.
12. Hands must be disinfected before entering the dining room.
13. To protect the health of Ustroń Spa guests, visits are limited – only patients are allowed on the Spa premises.
14. Diagnosis of an infectious disease in a patient results in termination of the stay.
15. All guests of the Ustroń Spa are asked to familiarize themselves with basic information on possible ways of preventing infections.
16. Phone numbers for the sanitary-epidemiological station and the NFZ helpline (800 190 590) are posted on the notice boards.
Useful instructions and all important information are available on the websites:
https://gov.pl/gis
https://pacjent.gov.pl/
For the safety of guests and employees, wherever you are, remember to follow general rules and maintain hygiene.
1. You should wash your hands frequently with soap and water, especially after returning to the room and before leaving it. Effective handwashing should last 30 seconds and include washing all fingers, thumbs, and hands with wrists.
2. When coughing, cover your mouth and nose with a tissue or the crook of your elbow.
3. Dispose of tissues contaminated with respiratory secretions immediately after use in the bin, then disinfect or wash your hands.
4. You should avoid touching your face, especially the area around the mouth, nose, and eyes.
5. When interacting with others, keep a safe distance of 1.5 m and we still recommend wearing a disposable mask.
6. Before putting on and after removing the mask, wash or disinfect your hands.
7. Wear the protective mask so that it covers your mouth and nose and there are no gaps between your face and the mask.
8. Avoid touching the mask while using it.
9. When removing the mask, do not touch the front part; hold it from the back by the tie or from the side by the strap.
10. Frequently ventilate the room / apartment.
Rules in force at the Ustroń Spa Download
In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Detailed information about the purpose of their use, including processing of user activity data and advertising personalization, as well as the possibility to change cookie settings, can be found in the Privacy Policy. By clicking ACCEPT ALL, you consent to the use of technologies such as cookies and to the processing by HEALTHCARE & HOSPITALITY PROVIDERS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Sanatoryjna 1, 43-450, Ustroń, of your personal data collected on the Internet, such as IP addresses and cookie identifiers, for analytical and marketing purposes (including automated ad targeting, measuring their effectiveness, and processing user data for analytical purposes). You can change cookie settings and detailed consent preferences in .